Key Responsibilities & Contributions:

• Contributed to the redesign of the Overview screen, enhancing user experience and accessibility

• Supported the app ecosystem by integrating Moves and Deeplinks projects, ensuring seamless navigation

• Updated icons to align with new design systems for both desktop and mobile, focusing on inclusivity and clarity

• Created digital banners for the Pay Your Bills pages, optimized for multiple devices

• Mapped information architecture workflows for app features and documented accessibility notes for the Overview screen

Impact / Results:

• Made the Overview screen more user-friendly, validated through user testing

• Ensured a cohesive entry point for Moves and Deeplinks, improving app navigation and flow

• Enhanced icon accessibility, meeting WCAG standards and supporting diverse users

• Designed visually appealing, device-optimized banners that improved clarity and engagement

• ​​​​​​​Organized workflows to identify pain points and optimize navigation